Privacy Policy

1. Introduction and Scope
GSR (“we”, “us” or “our”) is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights under the Protection of Personal Information Act (POPIA).

2. Data Controller
GSR, trading as GSR, is the data controller responsible for your personal information.

3. Information We Collect

• Contact Forms: Name, email address, telephone number, address.

• Analytics: IP address, device type, pages visited, referral sources via Google Analytics.

• Cookies: Small text files to remember your preferences and improve site performance.

4. How We Use Your Data

• Responding to inquiries and service requests.

• Managing and delivering our services.

• Analysing site traffic and user behaviour to improve the website.

• Sending promotional communications, only with your consent.

5. Third-Party Sharing
We may share data with trusted service providers who assist with website hosting, analytics, and marketing. These providers are bound to keep your data confidential and use it only as instructed by us. We do not sell or rent personal information.

6. Cookies and Tracking
Our website uses cookies to:

• Remember your login or form-fill details.

• Analyse site usage patterns for performance optimisation.
  You may disable cookies via your browser settings; however, some site features may not function properly.

7. Data Protection Measures
We implement appropriate technical and organisational security measures to protect your information against unauthorised access, alteration, or destruction. Access is limited to authorised personnel only.

8. Your Rights under POPIA
Under POPIA, you have the right to:

• Request access to your personal information.

• Request correction or deletion of inaccurate or outdated data.

• Object to or restrict processing of your information.

• Lodge a complaint with the Information Regulator if you believe your rights have been violated.

9. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Policy or to comply with legal obligations.

10. Changes to This Policy
We may update this Privacy Policy periodically. The revised version will be posted here with the effective date.

11. Contact for Privacy Concerns
If you have questions or wish to exercise your rights, contact:
GSR Data Protection Officer
Email: privacy@gsr.co.za
Telephone: +27 06 995 8843